When is a Boil Water Notice issued?

Because delivering clean water is our business, Soquel Creek Water District adheres to stringent water quality testing and monitoring requirements to ensure that every drop of water delivered to your home or business meets or exceeds state and federal health and safety standards. We back our commitment to maintaining high water quality standards by dedicating the necessary human and technological resources to quality assurance programs.


Sometimes, however, there is a possibility that your water has become susceptible to contamination. The occurrences listed may increase the risk of contaminants entering the drinking water treatment and distribution system:

  • A water system completely loses water pressure or the pressure goes below 20 pounds per square inch (psi)
  • A pipeline breaks
  • A distribution system interruption takes place (whether planned or as a result or man-made or natural disasters, such as hurricanes)
  • Water samples indicate the presence of waterborne pathogens
  • A cross-connection is discovered that may have contaminated the water supply
  • Increased run-off enters the drinking water source (e.g. following heavy rains)

When we issue a Boil Water Notice, testing has generally not yet been conducted to confirm or deny the presence of contamination in your water. Sometimes, the chances of water contamination are remote, but we don’t want to take any chances with your family’s health. Soquel Creek Water District takes the protection of public health very seriously. In most cases, issuing a Boil Water Notice is a precautionary measure for the safety of our customers.

Show All Answers

1. What is a Boil Water Notice?
2. When is a Boil Water Notice issued?
3. What should you do?
4. How much does boiling water accomplish?
5. What does Soquel Creek Water District do when there is a Boil Water Notice?
6. How does Soquel Creek Water District notify customers that a Boil Water Notice is issued?