Not necessarily. Our system may rarely flag legitimate use as a leak and sometimes your continuous usage may have already stopped without your intervention (e.g., a gardener or another member of the household turns off a hose, or a leaky toilet flapper falls back into place, etc.). If you receive a continuous use alert, please check your water meter to see if the continuous usage is still occurring and check the most common sources (e.g., outdoor hoses, toilets, and irrigation systems) before hiring a professional to locate a leak.
To review your hourly, daily, and monthly, usage, register for WaterSmart and click the “Track” menu heading.