How do I get email, text, or phone alerts about continuous use?

To get email alerts about continuous water use, make sure your contact information with us is up to date. Call us at (831)475-8500. To sign up for text or voice alerts, register for WaterSmart and update your settings. Note that you can also set customized alerts for water use or bill amounts over a designated threshold, as well as for unplanned water use.

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1. Why did I receive a continuous water use alert?
2. If I receive a continuous use alert, does this mean I have a leak?
3. How do I know if I’m responsible for the leak or if Soquel Creek Water is responsible?
4. How do I get email, text, or phone alerts about continuous use?
5. Do I need to contact Soquel Creek Water if I receive a continuous use alert?
6. Can Soquel Creek help me look for or repair a leak or source of my continuous usage??
7. How can I tell if my continuous use has stopped?
8. How do I apply for a leak adjustment?
9. My property has a leak, but I didn’t receive an alert. Why?
10. Can I get continuous use alerts for my multifamily residential property or business?