What if I forget my user name or password for the Online Bill Pay Program?

You may reset either or both at any time. For security reasons passwords are not disclosed to District personnel, so you will be sent a new password at the email address you designated during enrollment in the Bill Pay Program.

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1. How do I get free water-saving devices like hose nozzles and aerators?
2. What is the Online Bill Pay Program?
3. Is there a fee to use the Online Bill Pay Program?
4. How soon will my online payment reach you?
5. If my water service is about to be shut off, may I make an online payment?
6. Will I continue to receive bills by mail?
7. Can I write electronic checks?
8. Once enrolled in the Online Bill Pay Program, do I have to keep making my payments online?
9. What if I forget my user name or password for the Online Bill Pay Program?
10. Is it safe to pay my bill online? How secure is my personal information?